Families across Melbourne and the Mornington Peninsula now have even more flexibility when paying for home care services, thanks to the rollout of GoCardless alongside new payment options including Apple Pay, Google Pay, and credit cards via Stripe.
These improvements are designed to make managing home care easier, faster and more convenient for customers and their families—no matter how they prefer to pay.
A Simpler, More Flexible Payment Experience
Paying for home care shouldn’t add unnecessary pressure. With GoCardless at Just Better Care Melbourne Mornington, customers can now choose the method that best suits their household, budget and lifestyle.
✔ Direct Debit with GoCardless
- Automatic debit on the due date, or
- Manual approval each time, with both SMS and email prompts.
This ensures full control without added administrative stress.
✔ Apple Pay & Google Pay
Perfect for customers or family members paying from their phone—fast, safe and easy.
✔ Credit Card Payments via Stripe
Those who prefer to pay by card can continue to do so, offering convenience and potential rewards.
Payment Flexibility with Split Payments
GoCardless also enables families to split an invoice into four smaller instalments, helping to ease financial strain during months of increased care or unexpected expenses. This additional flexibility makes quality home care more accessible for more people.
No Merchant Fees Passed On to Customers
To support affordability and help customers stretch their budgets even further, Just Better Care Melbourne Mornington Group has chosen to absorb all associated merchant fees.
At this stage, no additional transaction or processing fees are passed on to customers—whether they pay via direct debit, Apple Pay, Google Pay or credit card.
This internal business decision reflects our commitment to keeping care as accessible and cost-effective as possible.
Why We're Investing in Smarter Technology
Introducing GoCardless is part of a wider commitment to modernise processes and improve experiences across every part of Just Better Care Melbourne Mornington.
“We’ve invested in GoCardless because it delivers real benefits for both our customers and our team. Payment flexibility is incredibly important for families managing home care, and this technology gives them more choice and control than ever before.
At the same time, it reduces the administrative load on our office team, allowing them to focus more on supporting customers and their families, rather than chasing paperwork. We’re committed to introducing smart, meaningful technology wherever it can make a positive impact.”
— Duane Letson, CEO, Just Better Care Melbourne Mornington
A Better Experience for Families and Our Team
Caring for a loved one is complex—managing payments shouldn’t be. These new options are part of our ongoing mission to deliver:
- Easier budgeting
- Faster payment processing
- Reduced admin for families
- More time for our team to focus on care
We're committed to improving every part of the home care experience, from the support delivered in the home to the systems that make life easier behind the scenes.
Let’s Make Life a Little Easier
Contact Just Better Care Melbourne Mornington today to explore personalised aged care, disability support or private home care services for yourself or someone you love. We’ll guide you through your options and support you every step of the way.
