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Local Care and Understanding

Expert support and services in the Newcastle Hunter region.

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Making a difference

Our team, based in the Newcastle and Hunter regions of NSW has seen first-hand how the right support and a strong community can change lives - for our customers and their families. 

We love living and working in the Newcastle Hunter area and we provide a range of services to help older people, and people with disability in our community to live a full, connected and independent life.

Whether it’s helping with everyday tasks around the home, offering support to get out and about, providing nursing or personal care, or offering respite care for carers, we can deliver customised support services that’s right for you or your loved one.

Simply let us know what you need, and we will prepare a plan that suits.
 

Location and office hours

Address: Suite 9/153 Pacific Highway, Charlestown, NSW, 2290
Owners: Glenise and Bob Colvin
Enquiry: (02) 4943 8854
 

Monday            6am        8.30pm
Tuesday 6am 8.30pm
Wednesday 6am 8.30pm
Thursday 6am 8.30pm
Friday 6am 8.30pm
Saturday 6am 8.30pm
Sunday 6am 8.30pm


Getting to our office

Just Better Care Newcastle Hunter is located at Suite 9/153 Pacific Highway, Charlestown, NSW. Our office is within close proximity to the Charlestown Square shopping centre, which offers free ticketless parking for the first three hours, alternatively there is parking in and around our office.

Please feel free to get in touch between 6am and 8.30pm, seven days a week. Or if preferred, you can contact us by phone during these hours on (02) 4943 8854.

Your local team

We are owned, operated and supported by a team of professionals who live in, and have genuine knowledge of the Newcastle Hunter community. The services we provide, and how we provide them, is determined by our caring, local team.

Suburbs serviced by this office

Ready to take the next step?

Give us a call or request a call back at a time that suits you.
We are available 7 days a week from 6am to 8.30pm 

Inspiring customer stories from your local community.

Keep up to date with the latest Possible magazine from Just Better Care. Simply enter your details below to get the latest edition.  
 
"It was a turning point in our lives when we met with the Support Professional from Just Better Care. With the support we receive each day, my wife and I can still live together in our home. We've been together for 65 years."
— Valued Customer —
"Thank you to the wonderful staff at Just Better Care for supporting my son. He has so much fun with his companion. Each week he goes out on an adventure and is learning new skills. He loves being away from home and having new experiences. We did not know he was capable of so much."
— R.M. - Castle Hill, NSW —
"I was so confused about my options for in-home care until the team at Just Better Care helped me with understanding government funding and how to apply"
— Katrina - Balgowlah, NSW —