Personalised aged care: support that fits your life

At Just Better Care Townsville & Cairns, we believe aged care should fit you — not the other way around. Everyone deserves care that respects their lifestyle, preferences and goals. That is the heart of personalised aged care, delivered in the comfort of your own home.

Whether you need a little extra help around the house, assistance with personal care, or support managing your health, we work closely with you and your family to create a plan that feels right.

“Personalised care starts with listening. We tailor support around each person’s routine, preferences and goals — so home truly feels like home.”
— Just Better Care Townsville & Cairns Team

What is personalised aged care?

Personalised aged care means your support is designed around your routine, your choices and your wellbeing. Unlike fixed care models or residential facilities, our in-home aged care in Townsville and Cairns helps you remain independent — while receiving only the services you need, when you need them. Your dedicated care team takes the time to understand your needs, personality, interests and daily habits.

Why personalised care matters

Ageing well is about staying independent, respected and connected. Tailored home care services can help you to:

  • Support independence and choice

  • Respect individual routines and preferences

  • Build long-term, trusted care relationships

  • Improve physical and emotional wellbeing

  • Reduce stress for families and carers

Because everyone’s situation is different, support needs to be flexible and adapt over time.

Examples of tailored support

Daily Living Support

  • Personal care (bathing, dressing, grooming)

  • Meal preparation tailored to dietary needs

  • Housework, laundry and home organisation

Health & Mobility Assistance

  • Fall prevention and mobility support

  • Medication reminders and health monitoring

  • Transport to medical appointments

Social & Emotional Wellbeing

  • Friendly companionship visits

  • Support to attend social outings or hobbies

  • Assistance with light exercise and community connection

Family Support

  • Carer respite and support

  • Regular updates and collaboration with family

  • Flexible scheduling as needs change

Flexible care packages that grow with you

Our Townsville & Cairns home care packages are designed to grow with you. You might begin with a few hours each week and gradually increase services as your needs evolve. We review your care plan regularly to ensure you are receiving the right support at the right time.

Working together for peace of mind

For many families, knowing a loved one is receiving consistent, compassionate care brings real peace of mind. We stay closely connected with both clients and families — offering open communication, trust and transparency.


Ready to talk about personalised aged care?

You deserve aged care that celebrates your independence, your interests and your way of life.
Call (07) 4795 7337 or Enquire online.