At Just Better Care Blue Mountains, we provide compassionate, flexible aged care services that support you to live confidently at home. We understand that everyone’s needs are unique, so our team works closely with you and your family to create a personalised care plan that reflects your goals, lifestyle, and preferences.
Whether you receive Support at Home, private in-home support or another government-funded program, our experienced team can help with daily living, personal care, domestic assistance, social connection, transport, and more. We also offer specialised services, including dementia support, respite care, and ongoing health and wellbeing support.
Our support workers are local professionals who know the Blue Mountains community and are committed to delivering respectful, reliable, and high-quality care. With flexible scheduling and 24/7 support options available, we make it easier to stay safe, connected, and independent in the place you love most—your home.
If you’re looking for aged care you can trust, we’re here to help. Reach out today to discuss your needs and explore your options.
Receiving care is a very personal thing, and everyone has different preferences when it comes to when, how and where they receive services and support. It’s why we design all our aged care services in close consultation with each of our customers, their families and carers.
While we can support you with a range of in-home healthcare services, our professional team can also liaise with your other healthcare and allied health providers, including GPs, Physiotherapists and more—ensuring your health is always a priority.
Having a tidy, well-organised home can have a positive impact on your mental health. Our Support Workers can assist you with basic tasks around the home, like tidying or sweeping, to keep your environment the way you like it
Our team includes both registered and enrolled nurses who are available to fulfil a range of support requirements in your home, from administering medication to monitoring your clinical needs.
Whether you’re looking for support in getting to and from work, assistance to attend a movie or community activity, or regular transport to and from a volunteer commitment, we can make a plan that’s right for you.
The Just Better Care team is always there when we need them. They’re responsive, reliable, and genuinely care – qualities that make all the difference.
From day one, the Just Better Care team felt more like extended family than staff. They truly understand my needs and treat me with respect and dignity every visit.
Living with a disability doesn’t stop me from living my best life, thanks to the amazing support from Just Better Care. They help me to stay independent and active in my local community.
Contact the local office team who can tailor supports around your unique circumstances
A cancellation fee applies in some circumstances. Wherever possible, we ask that at least 24 hours notice is given when you need to cancel your service. If you cancel within 24 hours, you may incur a cancellation fee.
If you don't feel comfortable with the people who visit you, please let the Service Coordinator know so we can arrange different support staff. If you are unhappy with any of the services you receive, let us know so we can implement changes and improvements.
Support staff are required to call coordinators when they have concerns for a customer's wellbeing or if an incident occurs. Examples of reasons when a staff member would need to contact the office include:
All Just Better Care staff are thoroughly screened (including undertaking a variety of background screenings and references). Every staff member is reliable, well-trained and trustworthy. Each staff member also carries a Just Better Care issued photo ID with their name, photo, and office contact details.
Services can only go ahead if you are at home. Please let the office know if you won't be home for a service so it can be rescheduled. If you don't notify the office, you may still have to pay for the service.
We will discuss with you any services with you that fall on a public holiday. If you prefer, your service could potentially be moved to a different day; just let us know.
Yes, you will be notified of any changes to the staff who deliver your services
Just Better Care acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. We also acknowledge the diversity of Australian culture and extend our support to all individuals, regardless of culture or sexuality.
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