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Speak with a Care Partner
Viktor Andersson – NDIS/CHSP Care Partner
Viktor is here to help you navigate and access supports under NDIS and CHSP. Both these systems can be confusing, and customers can feel overwhelmed in what is available to them. Viktor is an expert at walking you through this and tailoring supports that best suit you. He works with the other care partners in the office, as well as our Registered Nurses, so if your care needs change or you transition into another funding program then he can make this a smooth process for you.
Ching-I Hsu – Care Partner (Southern Highlands)
Ching-I is local to the Southern Highlands and understands the complexities that come from receiving services in a regional setting. She will take time to hear you and your stories, your hopes, and the needs that sit quietly beneath your words. Ching-I is there to provide support that feels deeply personal and perfectly attuned, so you receive the care.
Nicole Rhook – SAH Care Partner
Nicole leads care planning and service management and works closely with Amy and Ching-I to ensure support is put in place smoothly and effectively. She can help organise services and review or optimise an existing care arrangement. Book a time with Nicole if you’re ready to organise care, need ongoing support management, or would like to review your current care services.
Steve Wilson-Alexander – NDIS Support Coordinator
Steve approaches support coordination very differently and not the traditional cookie cutter approach. He has a creative background that intertwines his thinking when trying to build supports that are right for you, that maximise your passion, functionality and funding. Whether you’re just starting to think about extra support, or looking for guidance on what’s available, Steve will walk you through the process at your pace.
Amy Shailes – SAH & NDIS Care Partner
Amy is here to support you as you begin exploring care options and planning support at home. She can take the time to explain the services available, help you understand funding pathways such as Support at Home, and answer any questions you may have.
Whether you’re just starting to think about extra support, or looking for guidance on what’s available, Amy will walk you through the process at your pace. She can also involve your family or carers if you wish, helping you feel informed, supported, and confident about your next steps.
Just Better Care acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. We also acknowledge the diversity of Australian culture and extend our support to all individuals, regardless of culture or sexuality.