About us

We are one of Australia’s largest accredited providers of national in-home aged care and disability support

Across Australia, Just Better Care provides in-home aged care and disability support services, supporting people to live independently.

Since our inception, we’ve been empowering our customers by putting individual preferences and support needs at the centre of our approach. Every Just Better Care office is owned and operated locally, providing affordable and accessible services that meet local and individual requirements. Our staff take the time to get to know you, identifying the best ways to support you. We never compromise on quality. We deliver the services you want, when and how you want them.
It's more than Just Better Care; it's support Just for you

Ready to take the next step?

Give us a call or request a call back at a time that suits you.
We're available from 9:00am - 5:00pm, AEST Monday to Friday.

Our story

Our vision

Our vision is that more people in Australia gain access to the services provided by Just Better Care.

Our Mission

To deliver to people,who are ageing or living with disability, exceptional personalised in-home community support services that add value to their lives.

Our values

  • Each person is an individual with choice and control over their life.
  • No-one is defined by the support or services they receive.
  • All people deserve to be treated with dignity and respect.
  • Community care is a respected and skilled vocation.
  • Sustainable growth is aligned to our core beliefs and values.

In 2013, Caring Brands International was developed and launched as a future-facing healthcare enterprise to address the global shift that has begun. The first acquisition in September 2013 under the enterprise umbrella was Bluebird Care in the UK and the Republic of Ireland. In September 2014, Just Better Care, operating in Australia, joined the family of care franchise brands under Caring Brands International.

Today, there are three market-leading franchise care brands with more than 300 franchise owners operating in 530 locations in seven countries. Together, they provide services to over 200,000 people annually and generate nearly one billion dollars US in combined system-wide sales.

Based in the continental United States, Interim HealthCare Inc., founded in 1966, is a leading national franchisor of home care, hospice and healthcare staffing. Franchisees employ nurses, therapists, aides, companions and other healthcare professionals, who provide 25 million hours of home care service to 190,000 people each year, meeting a variety of home health, senior care, hospice, palliative care, paediatric care and healthcare staffing needs.

Founded in 2004, Bluebird Care has more than 180 franchise locations operated by over 150 franchisees and provides non-medical care services in England, Wales, Scotland, Northern Ireland and the Republic of Ireland. Bluebird Care is headquartered in Petersfield, Hampshire, England. Bluebird Care provides over 4.5 million care visits at home every year, which translates to 12,500 care visits to over 6,300 customers each day.

Just Better Care, founded in 2005, is based in Manly, New South Wales, Australia, and is a well-known franchisor of in-home non-medical and medical care services throughout Australia. The company has one corporate operation and over 30 independently owned and franchised operations across Australia, including in New South Wales, the ACT, Victoria, Western Australia and Queensland.

Aged & Community Care Providers Association

As an ACCPA Member, Just Better Care Australia is proud to support the critical role played by ACCPA for the age services industry in caring for ageing Australians.

Quality Assured Support Services

Participating Just Better Care offices are ISO 9001 accredited, assuring you that our systems and processes are best practice. Every staff member holds a current Federal criminal record check and undergo thorough suitability screening during recruitment.