Client Story – Sharon Arkinstall-Adair

Just Better Care Townsville is an awesome, well-run, and caring support company.

I have been with them since 2 June 2021 and have always received great care and attention during this time.

They have helped me evolve from a suicidal wreck—attending the Acute Mental Health Unit nearly every month—to a confident individual who can now engage in the community.

I have had two special support workers who have been with me throughout my entire journey, along with many other caring workers who have helped support my transformation.

I’ve also had one individual who began as my Support Coordinator and has since moved into a higher support position, yet has always kept my best interests at heart. This has provided a sense of stability in my life.

I now have nine support shifts a week that help meet my social and emotional needs. I feel free to voice my concerns to my Support Coordinator and know that I will be heard. I’m supported in the community to do shopping, attend appointments, hydrotherapy, ten-pin bowling, and to socialise with others.

The Growing Space, the amazing staff, the support - I feel like I finally belong.  Sharon Arkinstall-Adair

I’ve also had the opportunity to go on several trips—including weekend getaways, day trips, and S.T.A.—for both pleasure and my tenpin bowling.

I absolutely love the atmosphere at The Growing Space and have attended many expertly run activities there over the past 12 months.

I’ve also been involved in helping with social events like the Christmas Client Lunch, and I attend Friendship Club activities whenever I can.

All the staff at the office are approachable and helpful with any dilemmas that arise.

I wouldn’t be with any other service—Just Better Care has helped me so much during the time I’ve been with them.

– Sharon Arkinstall-Adair