But don’t just take our word for it—read what our customers, their families, and our care professionals have to say.

From everyday assistance to life-changing support, our team is committed to helping people live independently and with dignity in their own homes. Here’s what you can expect when you choose Just Better Care.

Verified Just Better Care Customer Reviews

“Kind, professional and reliable.”
“From the very beginning, the team at Just Better Care took the time to understand my mum’s needs. The care workers are always on time, respectful and genuinely caring.”
— Helen T., Brisbane

“Support that feels like family.”
“We’ve had the same support worker for nearly two years now. That continuity of care has been so important to my brother’s wellbeing. We feel part of a community.”
— Mark D., Wollongong

“They helped me regain my independence.”
“After my surgery, I didn’t know how I was going to cope at home. But the Just Better Care team made my recovery smooth and stress-free. They helped with shopping, cleaning, and even companionship.”
— Lillian F., Perth

“Flexible and easy to communicate with.”
“We self-manage Dad’s Home Care Package and having Just Better Care support us with the admin side has made it so much easier. They’re transparent, responsive and proactive.”
— Sarah J., Melbourne

Why Families Choose Just Better Care?

• Locally Owned, Nationally Respected: Each Just Better Care office is independently owned and operated, offering the personal service of a local business backed by national standards.
• Tailored Support Plans: Our services are never one-size-fits-all. Whether it's aged care, NDIS support or private in-home care, we design care plans based on your goals and preferences.
• Trained and Compassionate Team: Our support professionals are carefully screened, trained, and chosen not just for their skills, but for their empathy, respect, and commitment.
• High Customer Satisfaction: We regularly survey our customers—and more than 90% say they would recommend Just Better Care to a friend or family member.

Trusted by Families Across Australia

Explore heartfelt testimonials from customers, families, and care professionals across the Just Better Care national network in the interactive flip book below. These real stories showcase the difference our personalised in-home aged care and disability support services make every day. 

If the flip book does not display correctly on your device, you can view the full version directly at this link.

Leave a Review or Share Your Experience

If you or a loved one has received support through Just Better Care, we’d love to hear from you. Your feedback helps us grow, improve and continue delivering exceptional care.

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Ready to Experience the Just Better Care Difference?

Whether you're looking for support at home for yourself or a loved one, we're here to help. Get in touch today to learn more about how Just Better Care can support your goals and lifestyle.
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