From 1 July 2025, Just Better Care will proudly deliver aged care services under the Australian Government’s new Support at Home program—designed to provide older Australians with the flexibility and support they need to remain independent in their own home.

Who is eligible for Support at Home?

You may be eligible for Support at Home services if you:

• Are aged 65 years or older (50 years or older for Aboriginal or Torres Strait Islander peoples), and
• Need assistance with everyday tasks due to age-related changes or health conditions
• Live at home and want to continue living independently for as long as possible

If you already receive services through the Commonwealth Home Support Programme (CHSP) or a Home Care Package (HCP), you may be transitioned to Support at Home when the program begins.

How do I get assessed?

To access Support at Home, you must first register with My Aged Care. A free, independent assessment will determine your eligibility and the type of support you need.

This assessment may be completed by:

• A Regional Assessment Service (RAS) for lower levels of support
• An Aged Care Assessment Team (ACAT) for more complex care needs

Following your assessment, you'll receive a recommendation for services and be assigned a budget if you’re eligible.

Not sure where to start?

At Just Better Care, we’re here to guide you through the aged care system—whether you're applying for the first time, helping a loved one, or transitioning from another program.

Call us today to learn more about Support at Home and how we can assist you with the application and assessment process.

Contact your local office