Before you apply

Keen to join our team? When it comes to submitting your application, here are a few steps to ensure you’re giving yourself the best chance of success.

We are always searching for compassionate, reliable and enthusiastic people to join our team.

If you’re unsure of whether this is the right career path for you, or you want to learn more before applying, we recommend following the steps below.


Take a look at our website, read the latest copy of our YOU magazine, and watch our online videos to learn more about the services we provide. You can also read our staff stories to learn what our team members think about working with us.


See the roles

We offer a range of different roles for staff working in the community (i.e. Support Professionals and Nurses). We also have a range of office-based support roles available (i.e. Coordinator). Have a look a the roles we have on offer and see what opportunities best match your skill-set & experience.


See role descriptions

Each role that we offer requires specific skills, knowledge and experience. Have a read through some of the role descriptions to find out more about what's involved and consider which type of role would be a good fit.


Read the FAQs

Once you’ve viewed available roles, check out the Frequently Asked Questions at the bottom of this page. Here you will find answers to some of the most common questions that candidates ask us.


Get in touch

If there’s a role that you’re particularly interested in and you have additional questions, please get in touch with your local Just Better Care team. All recruitment is carried out locally, so you can speak with someone from the local Just Better Care office.


Fill in an application

Fill in the online application form, which will be sent directly to your local office.


Await interview

If your application is successful, you will be invited to an interview at your local Just Better Care office. During the interview you will have an opportunity to ask further questions and gain a better understanding of the role. You may be asked to bring documentation to the interview such as a federal police check, proof of identification documents, certificates etc.


Next steps

If your interview is successful, you will be notified by a member of your local Just Better Care team. You will also be required to undertake a range of pre-employment checks before you can commence. All team members receive comprehensive orientation training prior to commencement to ensure you have the necessary knowledge to successfully carry out your role.

Frequently Asked Questions

What are the benefits of working for Just Better Care?
What types of support services do Just Better Care provide?
Who does Just Better Care support?
How does the recruitment process work?
What ongoing training does Just Better Care provide?
What are the main types of roles at Just Better Care?
      Support Worker
      Registered Nurse
      Enrolled Nurse
    However, role types may vary according to the size of the business. A small, new business may only have a Manager, Coordinator and a team of Support Professionals & Nursing Staff. Whereas a large established business may, in addition employ a Package Manager, Finance Manager/Book-Keeper, HR Manager and administrative staff.

What is the role of a Support Worker?
What will be expected of me as a Support Worker?
Will I need previous experience in providing care and support?
What qualifications do I need to be a Support Worker for Just Better Care?
What is the role of a Coordinator?
  • Allocating staff with the right skills and experience to deliver the best quality care and support
  • Organising staff rosters to minimise changes to the service and travel between people’s homes
  • Responding efficiently to day to day changes in the care and support packages
The role offers the opportunity for developing positive working relationships with customers, their families and the Just Better Care team. You will provide a crucial link between each customer and their care worker. You will often deal with queries from people about their care and support. This requires a sensitive understanding of needs and a supportive telephone manner.

The Coordinator must also be clear about the best way to work with care worker schedules to maintain continuity in the delivery of care. You will need to build strong relationships with the care team so you can call upon extra cover when needed.

This role offers a great step into community care and the opportunity to be part of a supportive team striving to provide the best homecare and support services.

What is a franchise business?
How do you ensure each franchise provides high-quality home care?
Who checks Just Better Care to make sure your services are safe and effective?