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To contact Just Better Care National Office, please use this contact form instead.

Contact Brisbane North & CBD

Office hours

Monday
8am-4:30pm
Tuesday
8am-4:30pm
Wednesday
8am-4:30pm
Thursday
8am-4:30pm
Friday
8am-4:30pm
Saturday
Closed
Sunday
Closed
Services are provided 24 hours, 7 days a week

A Local Home Care Office at the Chermside Health Hub

We recently made a significant investment in our local community by establishing our office on Gympie Road / Rode Road within Chermside Health Hub, North Brisbane's first dedicated healthcare precinct.

The Chermside Health Hub is located on the corner of Gympie Road and Rode Road and brings together medical specialists, general practitioners, and allied health professionals under one roof. It is purpose-built around a simple idea: that better care happens when the right people work together. 

This alignment is of direct benefit to the customers, families and staff at Just Better Care Brisbane North. 

What does this mean for you?

Whether it’s a physiotherapist, a GP, a podiatrist, a specialist, or additional clinical support, chances are we can either connect directly with someone in the building or draw on more than 10 years of local relationships to refer to a trusted healthcare specialist in the local community. 

You do not need to coordinate your support alone; that’s where Just Better Care can help. 

Our Care Partners build personalised care plans around specific needs, identifying gaps, assisting with referrals, and coordinating appointments so our support is holistic rather than a series of separate conversations. 

For many of our customers, being based at Chermside Health Hub means they can attend multiple appointments with different providers in a single visit. For others, it means having someone Just Better Care in your corner, a team that knows the local health network and can open the right doors on your behalf. 

Ready to simplify your care?

Talk to the friendly Just Better Care team and get connected to the support you need 

Meet the team

We are owned, operated, and supported by a team of professionals who live in, and have genuine knowledge of, the entire Brisbane North . The services we provide, and how we provide them, are determined by our caring, local team.

Photo of Cheree Brydon
Care Partner
Photo of Gill Fehlberg
Registered Nurse, Clinical Lead
Photo of Jessika Jacob
NDIS Program Partner
Photo of Kayla Jonkers
General Manager
Photo of Kristie Kerr
HR Officer
Photo of Kyrsty Webb
Administration Officer
Photo of Mary McGavin
Administration Manager
Photo of Megan Jones
Quality & Compliance Manager
Photo of Michelle Flugge
Workforce Operations Lead
Photo of Olivia Clifford
Client Services Lead
Photo of Renee Ruck
Registered Nurse
Photo of Sabina O'Keeffe
Rostering Clerk
Photo of Teagan Black
Care Partner
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The story of the Just Better Care Brisbane CBD and North office

Just Better Care Brisbane North & CBD began with a simple question the Owner/Director, Susanne Jones, asked herself: "What would I want care to look like for my own mother?" Susanne came to the care sector after years in recruitment and as an interpreter for the British Forces in Germany, and more than 30 years as a military spouse. She joined the Just Better Care network in 2014 and, within a year, decided to invest in building a local office that put choice, dignity and independence first. Long before "choice and control" became standard language in aged care and disability support. More than a decade on, those values still guide us. Today the office is based at the Chermside Health Hub, supporting you across Brisbane's north and western suburbs, and is led by a team that genuinely shows up locally every day. 

Frequently Asked Questions Brisbane North

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Just Better Care acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. We also acknowledge the diversity of Australian culture and extend our support to all individuals, regardless of culture or sexuality.

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