Just Better Care Brisbane North is an approved provider of Support at Home, private self-funded care, and government-funded services. All the support services are delivered locally and focused on independence and connection.
We support older people to keep living in their own home and local community, right across Brisbane's CBD and northern suburbs.
As locals ourselves, based at the Chermside Health Hub for over 10 years, we bring real local know-how to the support we provide, considering each person's preferences, goals, and lifestyle.
We take the time to match you or your loved one with Support Workers who suit you, backed by a dedicated office team who know the area. You tell us what you need, and we build a care plan together.
Many families come to us while weighing up whether to choose a nursing home or a residential aged care facility. The Brisbane CBD role is to make staying at home a real option: with the right in-home support, including nursing, personal care and help around the house, most people can keep living safely in the place they know best, on Brisbane's north side.
While we can support you with a range of in-home healthcare services, our professional team can also liaise with your other healthcare and allied health providers, including GPs, Physiotherapists and more—ensuring your health is always a priority.
Having a tidy, well-organised home can have a positive impact on your mental health. Our support workers can assist you with basic tasks around the home, like tidying or sweeping, to keep your environment the way you like it
Our team includes both registered and enrolled nurses who are available to fulfil a range of support requirements in your home, from administering medication to monitoring your clinical needs.
Whether you’re looking for support in getting to and from work, assistance to attend a movie or community activity, or regular transport to and from a volunteer commitment, we can make a plan that’s right for you.
Choosing the Right Home Care for Your Ageing Relatives
When you're choosing aged care for a parent in Brisbane North, the practical things matter: a provider who actually works in your area, who screens every team member, and who can adapt as needs change. Our team is based at the Chermside Health Hub and supports families from the inner city out to the western suburbs, so the people who visit your parent know the local area, the local GPs, and the local services. Look for a provider who puts your parents' preferences first, can cover aged care, dementia care, and community support, and is upfront about how they recruit and check their team. Because you're trusting them with someone you love.
Living with a disability doesn’t stop me from living my best life, thanks to the amazing support from Just Better Care. They help me to stay independent and active in my local community in Stafford Heights.
The Just Better Care team is always there when we need them. They’re responsive, reliable, and genuinely care. Qualities that make all the difference for me in Kenmore.
From day one, the Just Better Care team felt more like extended family than staff. They truly understand my needs and treat me with respect and dignity on every visit to Keperra.
Contact the local office team who can tailor supports and your unique circumstances.
A cancellation fee applies in some circumstances. Wherever possible, we ask that at least 24 hours notice is given when you need to cancel your service. If you cancel within 24 hours, you may incur a cancellation fee.
If you don't feel comfortable with the people who visit you, please let the Service Coordinator know so we can arrange different support staff. If you are unhappy with any of the services you receive, let us know so we can implement changes and improvements.
Support staff are required to call coordinators when they have concerns for a customer's wellbeing or if an incident occurs. Examples of reasons when a staff member would need to contact the office include:
All Just Better Care staff are thoroughly screened (including undertaking a variety of background screenings and references). Every staff member is reliable, well-trained and trustworthy. Each staff member also carries a Just Better Care issued photo ID with their name, photo, and office contact details.
If the extra task can be completed safely and within the time allocated for the service, your staff member will be happy to assist. Some programs are restricted; please call our office if you are unsure.
Services can only go ahead if you are at home. Please let the office know if you won't be home for a service so it can be rescheduled. If you don't notify the office, you may still have to pay for the service.
We will discuss with you any services with you that fall on a public holiday. If you prefer, your service could potentially be moved to a different day; just let us know.
Yes, you will be notified of any changes to the staff who deliver your services.
The Support at Home service list is divided into three categories: Clinical Care, Independence Support, and Everyday Living. Each category includes specific service types, with different contribution requirements for you. Read more about Support at Home for Brisbane CBD and Brisbane North.
It’s important to note that services are not automatically provided. Eligibility and allocation of Support at Home services are determined by an independent assessor and reflected in your notice of decision.
The service list outlines both included and excluded services for each type of care.
Just Better Care acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. We also acknowledge the diversity of Australian culture and extend our support to all individuals, regardless of culture or sexuality.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies.
Find out more on our Privacy Policy and our Legal Disclaimer.