Disability Support Services in Brisbane's North
The Brisbane CBD & Brisbane North team is based at the Chermside Health Hub and supports NDIS participants and people living with disabilities right across Brisbane's CBD, northern suburbs, and western corridor.
What is an NDIS Plan?
Overall, your NDIS plan demonstrates:
- Your goals and aspirations
- The different types of funding (known as "support budgets") under three different categories: core, capital & capacity building supports
- A list of the services you can receive under this funding
- Choice and control to select where to spend your funding
Our care and support. Your way.
We recognise no two people are the same, or will be looking for the same services or types of assistance. It’s why we design all our disability services in close consultation with you, so we can support you in doing the things that matter most.
Support for carers
We can provide respite care on an occasional or as-needed basis – whether your usual carer will be at home with you or not. From every day tasks to shopping and meal preparation, our Support Workers can work alongside you or independently.
Community of Care
While we can support you with a range of in-home healthcare services, our professional team can also liaise with your other healthcare and allied health providers, ensuring your health is always a priority.
Keeping a tidy home
Having a tidy, well-organised home can have a positive impact on your mental health. Our Support Workers can assist you with basic tasks around the home, like tidying or sweeping, to keep your home the way you like it.
Out and about
Whether you’re looking for support in getting to and from work, assistance to attend a movie or community activity, or regular transport to and from a volunteer commitment, we can make a plan that’s right for you.
Am I eligible for NDIS?
The NDIS website is your best reference point for details on eligibility and additional information, such as the process for applying for NDIS funding.
There are a few key criteria that must be met:
- Are you aged under 65?
- Do you live in Australia and have Australian residency?
- Do you usually need support from a person because of a permanent and significant disability?
- Do you use special equipment because of a permanent and significant disability?
- Do you need some support now to reduce your future needs?
Our NDIS & Disability Support Services in Brisbane North
Local stories from Brisbane North & the CBD
Just Better Care Brisbane North has been a lifeline for Mum. Their team is reliable, respectful, and always goes above and beyond. We now have peace of mind knowing she’s supported by people who truly care.
Everyone we’ve dealt with at Just Better Care Brisbane North genuinely understands the local community and our family’s needs. Their personal touch makes all the difference.
FAQ about disability support in Brisbane North
A cancellation fee applies in some circumstances. Wherever possible, we ask that at least 24 hours notice is given when you need to cancel your service. If you cancel within 24 hours, you may incur a cancellation fee.
If you don't feel comfortable with the people who visit you, please let the Service Coordinator know so we can arrange different support staff. If you are unhappy with any of the services you receive, let us know so we can implement changes and improvements.
Support staff are required to call coordinators when they have concerns for a customer's wellbeing or if an incident occurs. Examples of reasons when a staff member would need to contact the office include:
- Incidents
- Critical incidents
- Complaints or negative feedback
- Concern over the customer’s health
- Clinical concerns such as medication issues
- To seek approval for requests to change ore-defined service tasks.
All Just Better Care staff are thoroughly screened (including undertaking a variety of background screenings and references). Every staff member is reliable, well-trained and trustworthy. Each staff member also carries a Just Better Care issued photo ID with their name, photo, and office contact details.
If the extra task can be completed safely and within the time allocated for the service, your staff member will be happy to assist. Some programs are restricted; please call our office if you are unsure.
Services can only go ahead if you are at home. Please let the office know if you won't be home for a service so it can be rescheduled. If you don't notify the office, you may still have to pay for the service.
We will discuss with you any services with you that fall on a public holiday. If you prefer, your service could potentially be moved to a different day; just let us know.
Yes, you will be notified of any changes to the staff who deliver your services.
NDIS funding is meant for "reasonable and necessary" supports directly related to your disability. It typically covers:
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Personal care and daily living assistance. Specialised equipment, mobility aids, and home modifications
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Allied health therapies (e.g., occupational therapy, physiotherapy).
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Support Workers to help with community participation and assistance with meals where needed.
Ready to take the next step?
Our friendly and experienced team are available during business hours to discuss your requirements.
You'll speak with a local coordinator who knows Brisbane's north, backed by a team of around 60, many of whom have been with us for more than five years.
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Just Better Care acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. We also acknowledge the diversity of Australian culture and extend our support to all individuals, regardless of culture or sexuality.
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