In this article:

  • 91% of employees rate Just Better Care as a great workplace

  • Officially Great Place to Work-Certified™

  • 582 nominations received in the 2025 Possible Awards

  • Recognition programs at both national and local office levels

  • Year-round feedback and gratitude welcomed

  • Strong culture of appreciation and professional excellence

Just recognition for our best team members

Just some of the many ways that Just Better Care celebrates the people that lie at the core of best practice in-home care.

Quality in-home aged care and disability support doesn’t occur by chance.

It happens because incredible individuals with kind, empathetic hearts do all in their power to assist others to live independently, confidently and securely while remaining connected to their local communities.

Every day in countless ways, our Support Workers, Enrolled Nurses, Registered Nurses and Administration teams go above and beyond to ensure customers receive the outstanding service they deserve.

We don’t believe such dedication should go unrewarded.

Providing visibility

In a sector where much of the work happens quietly, one-on-one in customers’ homes, it can be easy for effort to go unseen.

Recognising quiet achievers is fundamental to a healthy, supportive work culture.

Just Better Care is officially Great Place to Work-Certified™, with 91 percent of employees rating it as a great workplace.

Whether assisting an older person to remain safely at home or supporting someone living with disability to live with greater independence and dignity, team members bring professionalism, compassion and emotional intelligence to every interaction.

Milestones, achievements and everyday acts of care are actively acknowledged and celebrated.

Recognising excellence in support

To recognise and reward team members, several internal and external recognition programs are in place.

The Possible Awards is the flagship national program celebrating commitment to exceptional care, meaningful connections and embodying what it means to make the impossible possible.

Held annually, the 2025 competition received 582 nominations, including 342 from customers.

Feedback and gratitude are welcomed year-round from colleagues, leaders and families where a team member has made a meaningful impact.

Celebrating our local heroes

The Brand Ambassador Award recognises individuals who consistently embody the organisation’s core values.

Across 35-plus locally owned and operated offices, tailored local recognition programs provide meaningful, immediate appreciation for Support Workers and office staff who are the heartbeat of their communities.

By fostering a culture of appreciation, team members feel empowered to continue delivering the high standard of care customers rely on.

Join our team

If you have the energy, passion and commitment needed to become a Support Worker, we’d love to hear from you.

 View current opportunities 

Frequently Asked Questions

What are The Possible Awards?
The Possible Awards is a national recognition program celebrating team members who demonstrate exceptional commitment to delivering outstanding in-home care.

How are team members nominated?
Nominations are submitted by customers, colleagues and leaders, with awards presented annually.

Is Just Better Care a certified workplace?
Yes. Just Better Care is officially Great Place to Work-Certified™, with 91% of employees rating it as a great workplace.

Are there local recognition programs?
Yes. Many locally owned and operated offices run tailored recognition initiatives to celebrate excellence within their communities.

How can I apply for a role?
Visit the careers page to explore available roles in your local area and submit your application online.