How can you become a Support Worker?

If you’re looking for a meaningful career where you can make a real difference in people’s lives, becoming a Support Worker with Just Better Care could be the perfect path. 

Across Australia, demand for aged care and disability support workers continues to grow, creating strong job opportunities in local communities. If you’re compassionate, reliable and enjoy helping others maintain independence, this guide will walk you through how to start your Support Worker career with confidence.

What Does a Support Worker Do?

Support Workers assist older Australians and people living with disability to live independently in their own homes and local communities. The role may include:

• Personal care and assistance with daily living
• Social support and community participation
• Transport to appointments and activities
• Light household tasks and meal preparation
• Supporting individual goals and well-being

At Just Better Care, Support Workers play an essential role in promoting choice, dignity and quality of life. Every interaction is an opportunity to build trusted relationships and positively impact someone’s day.

What Qualifications Do You Need to Become a Support Worker?

Many people are surprised to learn that you can start your Support Worker career even if you are new to the sector. While qualifications such as a Certificate III in Individual Support (Ageing or Disability) are highly regarded, some roles allow you to begin whilst completing training.

You may also require:

• NDIS Worker Screening Check (for disability roles)
• Working With Children or Vulnerable People Check (depending on state)
• Current First Aid and CPR certification
• Valid driver’s licence and a reliable and comprehensively insured vehicle

For more details about career pathways, visit our Careers page.

Why Support Work Is a Growing Career in Australia

Australia’s ageing population and the continued expansion of the NDIS mean that skilled Support Workers are in high demand. This creates:

• Strong job security
• Flexible working arrangements
• Opportunities to work close to home
• Career progression into coordination or leadership roles

If you’re searching for support worker jobs near me or aged care jobs in Australia, choosing a respected local provider such as Just Better Care can offer stability and long-term growth.

7 Tips to Stand Out When Applying for Support Worker Jobs

1. Highlight Your Values

Employers look for empathy, reliability and strong communication skills. Share examples of how you’ve supported others.

2. Showcase Transferable Skills

Experience in hospitality, retail, parenting, volunteering or community work can all be relevant.

3. Emphasise Flexibility

Many services operate across mornings, evenings and weekends. Availability can strengthen your application.

4. Demonstrate Reliability

Consistency is essential when supporting clients in their homes.

5. Keep Your Resume Clear and Simple

Focus on practical experience and people skills.

6. Invest in Ongoing Learning

Training strengthens both your confidence and your career prospects.

7. Apply Locally

Working with a local office means you’ll be part of a supportive team that understands your community.

Flexible Work That Fits Your Life

One of the biggest benefits of becoming a Support Worker is the flexibility it offers. Whether you are returning to work, studying, parenting or transitioning careers, support work offers part-time and casual roles that can suit your lifestyle.

You can explore available roles and opportunities through your nearest Just Better Care office or visit our Before Applying page for information on the end-to-end process of applying with Just Better Care.