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Just Better Care has been recognised as a Great Place to Work®, with certification now running through to May 2027. The result draws on confidential feedback from 540 team members across the national network, and points to a culture grounded in fairness, welcome and pride in the work.
The recognition is based on confidential, independent feedback from team members across the national network of Just Better Care offices: the people who deliver in-home aged care and disability support to thousands of Australians every week. The latest accreditation runs from May 2026 through May 2027 and follows previous certifications in 2024 and 2025.
of Just Better Care team members agree this is a great place to work.
Based on 540 responses to the May 2026 Great Place to Work® Trust Index© survey.
How Great Place to Work® certification works
Great Place to Work® is the global authority on workplace culture. Certification is awarded after team members complete an independent, confidential Trust Index© survey covering the three pillars of a great workplace: trust, pride and camaraderie.
The May 2026 survey ran for three weeks (17 April to 8 May) and asked Just Better Care team members across our national network to respond to 60 statements about life inside the organisation.
The certification threshold must be met again every year. There is no carry-over from one cycle to the next, which is part of why repeating the result matters.
The three pillars of a great workplace
The Great Place to Work® model measures three relationships: with leaders, with the work itself, and with the team. Here is how Just Better Care scored across each in May 2026.
The relationship between team members and leaders is built through credibility, respect and fairness.
The relationship between team members and their work, the sense that what we do matters.
The relationship between team members and each other, the collaboration, support and connection within teams.
Where team members rated us highest
Across all 60 statements in the May 2026 survey, the five statements that scored highest tell a clear story. One about fairness, welcome, and the contribution Just Better Care makes to the wider community.
| “People here are treated fairly regardless of their sexual orientation.” | 95% |
| “People here are treated fairly regardless of their gender.” | 95% |
| “People here are treated fairly regardless of their race.” | 94% |
| “When you join the company, you are made to feel welcome.” | 94% |
| “I feel good about the ways in which we contribute to the community.” | 94% |
For an organisation whose work is the daily care of older Australians and people living with disabilities, those answers feel exactly like the ones we would want to see at the top of the list.
Why three consecutive years matter
First-time recognition is a snapshot. Three consecutive years is a trend line, and a harder one to produce.
Operating conditions across the in-home aged care and disability support sector have shifted significantly since the first Just Better Care certification in 2024, with new regulatory reforms and the introduction of Support at Home. Achieving this result during periods of significant change is what makes the 2026 recognition meaningful.
A result that spans our national network
Just Better Care is delivered through a network of independently owned Just Better Care offices around Australia, each with its own Franchise Owners and local team. The 2026 certification reflects feedback from team members across the whole network, not from any single office.
For a distributed organisation to earn the same external recognition three years in a row is, in itself, a result worth recognising.
The survey also revealed candid feedback on areas where Just Better Care has room to grow. That feedback is the most useful part of any survey, and it is what the network will keep working on across the year ahead.
To the 540 Just Better Care team members who responded, and the 462 who took the time to share written feedback.
Considering a career with Just Better Care?
Just Better Care offices around Australia are hiring Support Workers and office team members. Explore current opportunities or find your nearest office.
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