At Just Better Care Melbourne Bayside & South East Melbourne, we are proud to be one of the leading aged care agencies and home care providers in the local Victorian home care sector, supporting a vibrant, local and diverse community across South East Melbourne. From Elsternwick to Mentone, and St Kilda to Cranbourne. We have long-standing, trusted relationships with the local healthcare sector and providers, including hospitals and physiotherapists.
Our Mentone office team is available Monday to Friday. Support services can be provided on a short-term or long-term basis, ranging from occasional assistance to 24/7 care.
Tell us what you need, and we will build a care plan that is right for you.
We have consistently provided quality home care services in Melbourne Bayside and South East Melbourne.
Our Mentone office supports clients across a broad region, from Bayside Melbourne through to South East Melbourne.
Just Better Care has been recognised as a Great Place To Work three years in a row.
When you call our local office, you will be connected to our care coordination team, who are responsible for ensuring the smooth running of your day-to-day support services and for answering any questions you have about your Support at Home funding.
As a dedicated in-home aged care provider, we are focused on quality support with every interaction.
Our private care services can start quickly. Whether you are waiting for your Support at Home to be allocated, looking to top up your existing funded hours, or simply need home care services that fall outside your current funding. Our team is ready to help.
We are proud to offer private in-home care for the elderly across Melbourne Bayside and South East Melbourne. Delivered by carefully matched, trusted private carers. From personal care and domestic assistance to companionship and nursing care. We tailor support to what you actually need.
Staying connected is essential to living well. Social isolation and loneliness have a significant impact on the health and well-being of older Australians, yet it’s one of the most overlooked aspects of aged care in Melbourne Bayside.
Our social and lifestyle support services are designed to keep you engaged, active, and part of the community you love. Whether it’s a visit to a local café, gallery, park, or community centre, join a class or group activity, or simply enjoy quality time with a friendly and familiar face. We make it easy to get out, connect, and do more of what brings you joy.
Living with dementia affects far more than memory. It touches thinking, behaviour, mood, and the ability to manage everyday life. For families navigating this journey, having the right home care service provider at home can make all the difference.
Our Melbourne Bayside & South East Melbourne office has dedicated team members who are specifically trained in dementia care. Drawing on the Dementia Training Australia (DTA) framework, our team understands the progressive nature of dementia and is equipped to provide consistent, compassionate support at every stage. From early stage through to more complex, late-stage care needs.
Flexible, reliable respite care to support you and give Carers peace of mind.
Our experienced support team can step in to provide respite care for you or your loved one, whether it is planned in advance or needed at short notice. We offer flexible respite support on an occasional or as-needed basis, with the option for your usual Carer to be present or to take a well-earned break.
Support can include help to attend social activities and stay connected, assistance with shopping, preparing meals together, or taking care of everyday tasks around the home. Our goal is respectful, person-centred support that helps you stay comfortable, connected and supported at home, while giving Carers time to rest and recharge.
Our Just Better Care Melbourne Bayside & South East Melbourne team support participants and their families living with dementia.
Our staff has undertaken education and training from DTA. This training combines the expertise of four universities to deliver a coordinated national approach to dementia training for individuals and organisations.
It is difficult to find the words that adequately express the depth of importance and level of impact your support has had. Thank you so much.
With more than 8 years in the aged care sector, Just Better Care Melbourne Bayside & South East Melbourne is one of the trusted aged care agencies and home care agencies proudly delivering quality in-home support that promotes independence and achieves real outcomes for older Australians and their families across Melbourne Bayside, South East Melbourne and beyond.
As a fully accredited aged care agency and recognised among the best aged care providers in Victoria, Just Better Care is a proud recipient of multiple national recognitions that reflect our standard of care and workplace culture.
Getting started with in-home aged care or Support at Home doesn’t have to be complicated. Our friendly Mentone team will guide you through every step. From your first enquiry to your first support visit.
We develop tailored care plans to suit each person’s unique needs because we know there’s no one-size-fits-all approach. By taking the time to truly listen, we ensure your support reflects what matters most to you. From your goals and routines to your health and wellbeing. Your care plan evolves as your needs change, with ongoing reviews to ensure you always receive the right level of support.
As a locally based team in Mentone, we help you stay connected to your community and continue living life on your terms. You’ll be supported by a small, consistent team that builds trusted relationships and delivers care that feels personal and familiar.
Around-the-clock support
For peace of mind, we provide 24/7 on-call support. Our multicultural team ensures services are accessible and culturally appropriate, with interpreters available when needed.
Support at Home is the Australian Government program that helps older Australians get the care they need to keep living independently at home. Your contribution depends on your situation and the services you choose, and our Melbourne Bayside and South East Melbourne Care Partners will walk you through it in plain language, so there are no surprises.
Existing HCP customers
If you are an existing customer transitioning from another provider, we make the switch simple. Our Care Partners help you get the most from your funding and the support services available to you, and because they hold balanced caseloads, you get the individual's attention and quick responses you deserve.
Just Better Care Melbourne Bayside and South East Melbourne is here to help you every step of the way. We coordinate your care for a smooth, stress-free transition, providing support from the moment you leave the hospital through to your recovery at home.
Private services in South East Melbourne
If you are not eligible for government-funded services or need immediate assistance, you can also explore our Private Services for flexible, tailored support.
Just Better Care Melbourne Bayside & South East Melbourne is a proud member of Ageing Australia, the national peak body representing aged care providers.
Our membership reflects our commitment to quality, accountability, and continuous improvement in aged care services.
Our team builds a customised care plan of services, such as in-home aged care, Support at Home, or private nursing care at home in Melbourne Bayside & South East Melbourne.
We are always looking for compassionate, qualified, and experienced aged care Support Workers to assist participants and their families across Melbourne Bayside and South East Melbourne. Working with Just Better Care means being part of a team that is genuinely valued.
If you want to make a real difference in people's lives every day, we would love to hear from you.
Interested in applying for a role with the Just Better Care team?
88% of our team says Just Better Care is a Great Place to Work®, well above the national average, three years running. Discover why our team loves what they do.
Support at Home is a government subsidy that helps older Australians receive care at home. Just Better Care is one of the approved Support at Home providers in Melbourne Bayside and South East Melbourne. We can guide you through the process.
With our private care service, support can often be arranged within a few days. For government-funded Support at Home, the timeline depends on your ACAT assessment and current situation. We can provide private in-home care for the elderly in the meantime.
What you pay depends on your income and the services you choose. Support at Home includes a government contribution and, in many cases, a personal contribution. Our Melbourne Bayside and South East Melbourne Care Partners can explain your likely costs clearly before you commit to anything.
Our Mentone office provides aged care services to Melbourne families across a wide area, including Brighton, Bentleigh, Cheltenham, Frankston, Dandenong, Pakenham, Clayton, Oakleigh and many more. If you’re unsure whether your suburb is covered, please contact us. We will do our best to help.
Yes. Our home care nursing and private nursing services include medication management, wound care, chronic disease support and post-hospital recovery. Qualified nurses provide nursing care at home across Melbourne Bayside and South East. Available through Support at Home or as a private, self-funded service.
The Support at Home service list is divided into three categories: Clinical Care, Independence Support, and Everyday Living. Each category includes specific service types, with different contribution requirements. Read more about Support at Home in Melbourne Bayside and South East Melbourne.
Services are not automatic. Eligibility and allocation of Support at Home services are determined by an independent assessor and reflected in your notice of decision. The service list outlines both included and excluded services for each type of care.
The service list outlines both included and excluded services for each type of care.
Looking for home care support in Melbourne?
Visit our Melbourne Home Care Hub to explore local offices, support options and how we can help you live well at home.
Explore Melbourne Home CareKeep up-to-date with the latest You magazine from Just Better Care. Each month, we deliver curated stories from the aged care, disability support, or careers sectors. Simply enter your details below to get the latest edition.
We look forward to helping support your independence with in-home services delivered locally by our trusted teams and backed by the strength of our national franchise network.
Just Better Care acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. We also acknowledge the diversity of Australian culture and extend our support to all individuals, regardless of culture or sexuality.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies.
Find out more on our Privacy Policy and our Legal Disclaimer.