Everyday our Melbourne In-Home Care teams of Support Workers, Nurses and healthcare professionals work with customers and their families, supporting them to maintain their independence at home
With numerous independently owned and operated locations across Melbourne, Just Better Care delivers personalised Support at Home and Home Care services that reflect the unique needs and diversity of each local community.
At Just Better Care, we deliver compassionate and flexible home care services in Melbourne tailored to your needs. Whether you're looking for occasional assistance or ongoing support, our in-home care professionals can help you maintain independence and comfort in your own home.
If you're searching for quality in-home care in Melbourne, our local teams are ready to support you or your loved ones with care plans that reflect your lifestyle and goals.
We provide everything from companionship and transportation to specialised clinical care, ensuring you remain connected to your community. With experience across aged care and NDIS support, we are one of the few home care agencies in Melbourne that offer both government-funded and private services.
Across Melbourne’s Bayside suburbs — including Mentone, Parkdale, Brighton, Carnegie, Bentleigh East, and Bentleigh.
Just Better Care Melbourne Bayside and South East provides personalised aged care and Support at Home services. We also offer private (self-funded) care and support existing Home Care Package recipients to transition smoothly to our services. Our experienced local team keeps families involved while promoting dignity, respect, and independence at home.
Office Address: Level 1/44 Balcombe Rd, Mentone VIC 3194
Office Phone: (03) 9596 2444
At Just Better Care Melbourne Metro North, we’re proud to offer the Australian Government’s new Support at Home program, alongside private (self-funded) home care services, giving you flexibility and choice in the way you receive care. Our experienced local team is here to assist existing funding recipients in a seamless transition to our services, ensuring continuity, comfort, and confidence every step of the way.
Serving the communities of Reservoir, Bundoora, Mill Park, Greensborough, Rosanna, and Preston, we help you stay connected, independent, and supported where you feel most at home.
We’re also proud to celebrate our Culturally and Linguistically Diverse (CALD) accreditation, recognising our commitment to delivering inclusive, respectful, and culturally sensitive care that reflects the diversity of Melbourne’s vibrant community.
Office Address: Floor 1, Suite 8/240 Plenty Rd, Bundoora VIC 3083
Office Phone: (03) 8820 6717
Discover compassionate aged care and disability support across Melbourne’s inner eastern suburbs — from the vibrant streets of North Melbourne and Carlton to the welcoming communities of Fitzroy, Kew, South Yarra, and Richmond.
We're proud to offer the Australian Government’s new Support at Home program, along with private (self-funded) care options tailored to your lifestyle and goals. For existing Home Care Package recipients, our experienced team makes transitioning to Just Better Care Melbourne Inner East seamless and straightforward, ensuring your services continue smoothly without interruption.
Wherever you are in Melbourne’s inner east, our local team provides the care and support you need to live life to the fullest — safely, comfortably, and confidently in your own home.
Office Address: Suite 113, Level 1/204 Dryburgh St, North Melbourne VIC 3051
Office Phone: (03) 9070 3436
We’re here to help you live independently with reliable, quality care that fits your needs. Let’s get started today.
In the vibrant western suburbs of Footscray, Werribee, Hoppers Crossing, St Albans, Caroline Springs, and Sunshine West, our Just Better Care Melbourne West team delivers quality, personalised in-home support designed to help you live independently and comfortably in your community. We’re proud to offer the new Support at Home program alongside private (self-funded) services, giving you flexibility and choice in how your care is delivered.
For existing recipients of support with another provider, our experienced team can guide you through a smooth and stress-free transition to Just Better Care Melbourne West — ensuring your funding, care plan, and supports continue seamlessly.
With local expertise and compassionate care, we’re here to help you get the most from your support, your independence, and your life at home.
Office Address: Office 14, Level 2/90 Maribyrnong St, Footscray VIC 3011
Office Phone: (03) 9059 9800
Experience the peace of mind that comes with knowing you have access to high-quality home care and disability support in the tranquil suburbs of Mulgrave, Glen Waverley, Wantirna, Ferntree Gully, Mount Waverley, and Rowville.
Just Better Care Melbourne Outer East & Outer North East is proud to deliver the Australian Government’s new Support at Home program, alongside private (self-funded) care services tailored to your lifestyle and goals. Whether you’re looking for occasional support or ongoing assistance, our team is here to help you live at home safely, comfortably, and independently.
For existing government funding recipients, including those under transitional Home Care Package arrangements or participants currently receiving support from another provider, our experienced local team can guide you through a smooth switch—ensuring continuity of care and helping you get the most from your funding.
Office Address: Level 2, 333 Police Rd, Mulgrave VIC 3170
Office Phone: 1300 930 239
At Just Better Care Melbourne Mornington, we’re proud to offer the Australian Government’s new Support at Home program, along with private (self-funded) care services tailored to your individual needs. Our experienced and compassionate team also assists existing funded recipients, including those transitioning from the previous Home Care Package program, in seamlessly switching their care to Just Better Care Melbourne Mornington.
For over 13 years, our locally owned and operated office has been delivering exceptional home care, aged care, and disability support services — recognised with multiple awards for quality and excellence in the sector.
From the bustling hub of Frankston to the picturesque coastal towns of Chelsea and Rosebud, we proudly support individuals and families across the Mornington Peninsula and surrounding suburbs. Everything we do is focused on empowering you and your loved ones to live independently, stay connected, and enjoy the vibrant community spirit of the region you call home.
Office Address: Level 2, 333 Police Rd, Mulgrave VIC 3170
Office Phone: 1300 930 239
At Just Better Care, we’ve been supporting Melbourne communities with quality in-home aged care and disability support services for over 20 years. Our experienced local teams provide compassionate, flexible and personalised support to help people remain independent, safe, and connected to their communities. Whether you need assistance for a few hours a week or 24/7 care, we’re here to help.
We provide a wide range of in-home care services tailored to the needs of individuals and families across Melbourne, including:
Get Started with Melbourne Home Care Services
For those seeking immediate, flexible support, our Private Care Services provide personalised assistance funded directly by you or your family. Services include:
Find out more and Get Started with Private Care Services in Melbourne
We support older Australians to age in place with dignity and comfort. Our aged care services help maintain independence in familiar surroundings:
As an approved NDIS provider, we offer a range of disability supports to help participants achieve greater independence and live the life they choose:
Find out more about our personalised disability support services
Our team includes experienced community support professionals who provide:
Find out more about our specialised dementia support services
We’re proud to deliver exceptional care nationwide, with a strong network of independently owned and operated Just Better Care offices across Melbourne metro, regional, and rural communities — including suburbs such as Carlton, Richmond, Werribee, Moonee Ponds, Caroline Springs, Southbank, and beyond. Wherever you are, Just Better Care is here to provide personalised Support at Home and Aged Care and Disability Support services designed to help you live independently and confidently in your local community.
Whether you need help at home today or are planning for the future, our team is here to support you every step of the way. We offer:
Locate your nearest office to speak with your local Melbourne team.
But don't just take our word for it. We believe the most powerful testament to our dedication comes directly from the families we've had the privilege of assisting. Their feedback and personal stories offer a glimpse into the peace of mind, comfort, and enhanced quality of life that our personalised support services deliver.
The Just Better Care team is always there when we need them. They’re responsive, reliable, and genuinely care – qualities that make all the difference.
From day one, the Just Better Care team felt more like extended family than staff. They truly understand my needs and treat me with respect and dignity every visit.
Living with a disability doesn’t stop me from living my best life, thanks to the amazing support from Just Better Care. They help me to stay independent and active in my local community.
A cancellation fee applies in some circumstances. Wherever possible, we ask that at least 24 hours notice is given when you need to cancel your service. If you cancel within 24 hours, you may incur a cancellation fee.
If you don't feel comfortable with the people who visit you, please let the Service Coordinator know so we can arrange different support staff. If you are unhappy with any of the services you receive, let us know so we can implement changes and improvements.
Support staff are required to call coordinators when they have concerns for a customer's wellbeing or if an incident occurs. Examples of reasons when a staff member would need to contact the office include:
All Just Better Care staff are thoroughly screened (including undertaking a variety of background screenings and references). Every staff member is reliable, well-trained and trustworthy. Each staff member also carries a Just Better Care issued photo ID with their name, photo, and office contact details.
If the extra task can be completed safely and within the time allocated for the service, your staff member will be happy to assist. Some programs are restricted; please call our office if you are unsure.
Services can only go ahead if you are at home. Please let the office know if you won't be home for a service so it can be rescheduled. If you don't notify the office, you may still have to pay for the service.
We will discuss with you any services with you that fall on a public holiday. If you prefer, your service could potentially be moved to a different day; just let us know.
Yes, you will be notified of any changes to the staff who deliver your services.
Enquire with a local office in Melbourne. If you're still unsure about which location is right for you, use the link below
Just Better Care acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. We also acknowledge the diversity of Australian culture and extend our support to all individuals, regardless of culture or sexuality.
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