How do I choose the best home care provider in Sydney?

Compare local coverage, the services you need (now and later), reliability, communication, and transparent costs. Ask about consistency of support workers, care planning and reviews, and whether they can support your pathway (aged care options or NDIS).

What services do home care providers in Sydney offer?

Home care services can include personal care, domestic assistance, transport, social support, respite for carers, nursing support where required, and post-hospital support to help you transition safely back home.

How quickly can home care services start in Sydney?

Start times depend on your location, support needs and preferred schedule. Privately arranged in-home support can often begin sooner, while funded pathways may involve assessment and approvals. A local team can advise the fastest suitable option.

What is the difference between NDIS home care and aged care home support?

NDIS supports eligible participants with disability and focuses on goals, independence and participation. Aged care home support is designed for older Australians to remain safe and supported at home through relevant aged care pathways.

Can home care providers help after a hospital stay?

Yes. Post-hospital support may include personal care, domestic assistance, meals, transport and help re-establishing routines while you recover and regain confidence at home.

Do home care providers offer palliative support at home in Sydney?

Palliative support at home can include practical assistance with daily living, comfort-focused support and support for families and carers, usually provided alongside relevant clinical and palliative care teams where required.

What is AT-HM (Assistive Technology and Home Modifications) in aged care?

Assistive Technology and Home Modifications (AT-HM) refers to supports that may improve safety and independence at home, such as equipment or minor modifications. Access and approvals depend on the relevant pathway and individual needs.

Is in home care in Sydney available on weekends or evenings?

Many providers can offer flexible scheduling, including weekends or evenings, depending on your needs and local availability. Ask your provider about options that suit your routine.

Guide to Home Care Providers in Sydney

Q: How much does in home care cost in Sydney?

In home care costs vary based on the type of support, hours required, scheduling, and whether services are funded through the NDIS or aged care pathways, or arranged privately. A provider can give an estimate once your needs and preferred routine are discussed.

If you’re comparing home care providers in Sydney, focus on local coverage, service flexibility, clear communication and whether the provider supports both aged care pathways and NDIS. Use a simple checklist, ask the right questions, and choose a team that prioritises independence, dignity and consistent in-home support.

Finding the right home care provider in Sydney can feel overwhelming, especially when you’re supporting a loved one or navigating aged care options such as Support at Home or NDIS pathways for the first time. This guide breaks down what to look for, how funding options work, and the key questions that help you choose a quality in-home support provider that values independence, dignity and quality of life.

This guide explains what to look for in home care services in Sydney, how funding options work (including aged care pathways such as Support at Home and the NDIS), and the practical questions that help you choose with confidence. For a clear overview of services and how we can help, visit Sydney Home Care Providers.

You may also be interested in: Our commitment to Personalised Care

Areas we support across Sydney & Greater Sydney

If you’re looking for quality in-home care in Sydney or local Sydney-based elderly care for a loved one, our local teams support participants and families across Greater Sydney. Explore your area via our Locations page, or jump straight to your region:

If you’re unsure which Just Better Care location covers your suburb, start with Locations and enter the primary suburb or postcode where the care will be delivered, or alternatively, visit the Sydney Home Care Providers hub page for more information about Quality flexible home care in Sydney and next steps.

What do home care providers in Sydney do?

Home care providers deliver support that helps participants to live safely and independently at home and in their local community. Depending on your needs, support services might be occasional (a few hours per week) or more regular and ongoing.

You can see a practical overview of support types on Sydney Home Care Providers or on our services pages for Aged Care or Disability Support

Common home care services delivered by our local Sydney offices include:

Personal care (showering, dressing, grooming, mobility support)
Domestic assistance (cleaning, laundry, meal preparation)
Transport (appointments, shopping, social activities)
Social support and companionship
Respite for family carers
Nursing and clinical support where required
Post-hospital support to help you transition safely back home

Are you a family member organising aged care for a loved one? Read our guide for Families organising In-Home Care, including Frequently Asked Questions and how to access support, what services are available, and getting started.

Aged care vs NDIS: which pathway applies?

A key step when choosing a provider is understanding which pathway fits your situation. Some people will be supported through aged care pathways, such as Support at Home, while people living with disability receive support under the NDIS. Some providers may offer both, but the right fit depends on eligibility, goals, and assessed support needs.

If you’d like a simple overview first, start with Sydney Home Care Providers.

Aged Care at home (Support at Home and other options)

If you’re an older Australian and want to remain living at home, government-funded aged care pathways, such as Support at Home, may help you access ongoing supports and, where appropriate, short-term programmes to respond to changes in health or function.

Ongoing support for personal care, domestic tasks and staying connected
Short-term pathways to help you stabilise, recover or manage increased needs
Assistive Technology & Home Modifications (AT-HM) to improve safety and access (where applicable)
Private care options if you prefer to self-fund or need support sooner

For a Sydney-specific overview of aged care supports and service types, visit: Sydney Home Care Providers.

NDIS in-home support

If you’re an NDIS participant, in-home supports can help with daily living, community participation, and capacity building, aligned with your goals and preferences. To understand what that can look like in practice, see Sydney Home Care Providers.

How to compare home care providers in Sydney

When comparing providers, aim for clarity on three things:

fit (do they suit your needs and preferences),

reliability (can they deliver consistently), and

transparency (are costs, scheduling and communication clear).

Sydney provider comparison checklist

Local coverage: Do they provide in-home care with a local walk-in location where you live (e.g., Ryde/Parramatta or Hills to Hornsby)?
Services offered: Can they deliver the help you need now — and as needs change?
Aged care + NDIS capability: Can they support the funding that applies to your situation?
Consistency: Are regular Support Workers offered where possible, and is there a backup plan?
Care planning: Do they set goals with you and regularly review support?
Communication: Are updates clear, respectful and consent-based for families/carers?
Transparent costs: Do they explain pricing, inclusions and scheduling clearly?

Prefer a Sydney overview first? Visit Sydney Home Care Providers.

Questions to ask before you choose a provider

How quickly can services start, and what affects availability in my area?
Can you support evenings or weekends if needed?
How do you match support workers to client preferences?
What happens if the usual support worker is unavailable?
How do you handle feedback, changes to support needs, or concerns?
Can you help me understand aged care pathways (including Support at Home), short-term options (including palliative support), and AT-HM where relevant?

If you’re supporting a loved one, you may also want to ask how the provider communicates with family members and carers — and how consent is managed for updates and care planning. For example, do they offer a smartphone app for participants and families to maintain an element of control and visibility?

For a practical Sydney overview you can share with family, see Sydney Home Care Providers.

How much does in-home care cost in Sydney?

Costs vary depending on the type of support, hours, scheduling (weekday vs weekend), and whether you’re using funded supports (NDIS or aged care pathways) or arranging services privately. A good provider will explain options clearly and be transparent about out-of-pocket costs or co-contributions based on your assessed needs and mix of support services.

Cost of Home Care in Sydney: What to Expect

Understanding the cost of home care in Sydney is an important step when comparing providers. Pricing can vary depending on the type of support, hours required, time of day, and whether services are funded through aged care pathways, the NDIS, or arranged privately.

What affects home care costs?

Type of service: Personal care, domestic assistance, transport, nursing or specialised support.
Number of hours: Weekly frequency and visit length.
Time of service: Weekdays, evenings, weekends or public holidays.
Funding pathway: Aged care supports, NDIS funding or private arrangements.
Complexity of care: Higher support needs may require additional coordination or clinical input.

What is the hourly rate for in home care in Sydney?

The cost per hour of in-home care in Sydney varies depending on the type of service and the timing of support services. Weekday daytime services generally attract a lower rate than weekend or public holiday rates. A transparent provider will clearly outline inclusions, scheduling rates and any additional costs before services begin.

How much does private home care cost in Sydney?

Local Private home care in Sydney allows you to arrange flexible support without waiting for funding approvals. Costs depend on the supports required and the frequency of service delivery. Many families choose private care for faster commencement or short-term needs.

Want a clear estimate? Talk to your local Sydney Just Better Care, and they will discuss your needs and provide transparent pricing information.

Are there funded options that reduce out-of-pocket costs?

Yes. Depending on eligibility, support may be funded through aged care pathways, such as Support at Home or for people living with disability, the NDIS. In these cases, client contributions and approved funding levels will affect overall costs. We can help you understand what funding may apply and what your responsibilities might be.

How can I compare home care provider pricing in Sydney?

When comparing the cost of home care providers in Sydney, look beyond the hourly rate. Also Consider:

What services are included?
Whether care planning and coordination are covered
Flexibility for schedule changes
Consistency of support workers
Clear written service agreements

For a clearer overview of co-contributions with Support at Home in Sydney, visit our Support at Home Costs & Contributions page

What to do next?

If you’re ready to move forward, the simplest next step is to discuss your needs and preferred routine with a local team. You don’t need to have everything figured out — a good provider will help you understand options and plan the next steps.

Next step: Enquire online in a few simple steps on our Getting Started page. You can also review the Sydney overview at Sydney Home Care Providers.

Get started with home care in Sydney

Whether you’re comparing home care providers in Sydney or organising support for a loved one, we can guide you through aged care pathways (including Support at Home), NDIS supports, or private in-home care.

Getting Started

Prefer to read the Sydney overview first? Visit Sydney Home Care Providers or browse Locations.