Through our Support at Home and aged care services, we help older South Australians remain living independently in their own homes, staying connected to the neighbourhoods, routines, and people they know and love. As locals ourselves, we offer genuine insight, care, and flexibility, tailoring every service to your individual lifestyle, preferences, and goals.
Whether you need day-to-day support or more complex care, we take the time to listen and match you with Support Workers who truly suit your needs. And with a dedicated office team ready to assist, help is always just a phone call away.
The Australian Government funds a range of aged care programs designed to help older Australians live safely and independently in their own homes. This includes the Support at Home services, which replaced the Home Care Packages as of 1 November 2025. If you previously held a Home Care Package, your funding has transitioned automatically, and our Adelaide team can walk you through what's changed.
While government funding covers most aged care costs, individuals may be asked to contribute towards the cost of their care. Depending on your assessed needs and mix of services, you may be required to make a personal contribution. This will be determined at the time of your assessment, taking into account your income, financial circumstances, and the level of support you receive.
If you already have Home Care arrangements and are considering a change, our Adelaide-based team can make the transition stress-free and straightforward. We’ll help you transfer your funding, understand your options, and ensure your new services align with your goals and preferences.
Whether you’re new to home care or ready to make the move to a more personalised provider, we’re here to guide you every step of the way. Our local team will take the time to understand your situation, guide you through the My Aged Care process, and design a care plan that supports your independence and wellbeing.
With Just Better Care Adelaide, you’re never on your own. We’re here to support you, every step of the way.
If you're looking for more choice, faster access, or government funding doesn't make sense for your situation, private home care offers extra control and flexibility around your support services. Whether it's short-term support or ongoing care, private services from Just Better Care put you in control.
Start support without delay, with services scheduled around your needs
Work with a small, familiar team and a local Adelaide team that understands your goals and builds trusted relationships over time.
Remain independent in the place you love most, with care that supports your wellbeing, safety and peace of mind.
Just Better Care Australia is a proud member of Ageing Australia, the national peak body representing aged care providers.
Our membership reflects our commitment to quality, accountability, and continuous improvement in aged care services.
Respite care means a trusted Support Worker steps in. For a few hours, overnight, or longer, so your loved one stays safe and comfortable at home while you take a well-earned break. Just Better Care Adelaide provides planned and short-notice respite care across Adelaide, from the CBD to Christie Downs, Mawson Lakes to Hove.
Receiving care is a very personal matter, and everyone has different preferences about when, how, and where they receive services and support. This is why we design a personalised care plan in close consultation with each of our customers, their families, and Carers.
While we can support you with a range of in-home healthcare services, our professional team can also liaise with your other healthcare and allied health providers, including GPs, Physiotherapists and more—ensuring your health is always a priority.
Having a tidy, well-organised home can have a positive impact on your wellbeing. Our Support Workers can assist you with basic tasks around the home, like tidying or sweeping, to keep your home the way you like it.
Our team includes both registered and enrolled nurses who are available to fulfil a range of support requirements in your home, from administering medication to monitoring your clinical need
Whether you’re looking for support in getting to and from work, assistance in attending a movie or event at our local community centre, company at an exercise class, or regular transport to and from a volunteer commitment, we can make a plan that’s right for you
We support older people to keep living in their own home and local community, right across Adelaide
As locals ourselves, we bring real local know-how to the support we provide, taking into account each person's preferences, goals, and lifestyle.
We take the time to match you or your loved one with Support Workers who suit you, backed by a dedicated office team who know the area. You tell us what you need, and we build a care plan together.
It’s the type of care money can’t buy and we feel we have won the lottery with the expert care and responsiveness with JBC.
It’s not just a job to them, they are part of our family now.
Choosing the Right Home Care for Your Ageing Relatives
When you're choosing aged care for a parent in Adelaide, the practical things matter: a provider who actually works in your area, who screens every team member, and who can adapt as needs change. Our team is based in Torrensville and supports families in Adelaide, so the people who visit your parent know the local area, the local GPs, and the local services. Look for a provider who puts your parents' preferences first, can cover aged care, dementia care, and community support, and is upfront about how they recruit and check their team. Because you're trusting them with someone you love.
As our parents age, ensuring their well-being and comfort becomes increasingly important. Just Better Care offers a valuable solution, allowing your parents to remain in the familiar surroundings of their own homes while receiving a range of home care services. These services are incredibly flexible, from assistance with daily tasks like bathing and dressing to skilled nursing care and companionship, allowing you to tailor the care to your parents' needs.
When selecting a home care provider, it's essential to consider your parents' specific needs and preferences. Remember, they are the ones who will be receiving the care, so their comfort and preferences should be at the forefront of your decision. Look for a provider that can cater to particular areas, such as aged care, dementia care and community participation services.
Contact the local office team who can tailor supports around your unique circumstances
A cancellation fee applies in some circumstances. Wherever possible, we ask that at least 24 hours notice is given when you need to cancel your service. If you cancel within 24 hours, you may incur a cancellation fee.
If you don't feel comfortable with the people who visit you, please let the Service Coordinator know so we can arrange different support staff. If you are unhappy with any of the services you receive, let us know so we can implement changes and improvements.
Support staff are required to call coordinators when they have concerns for a customer's wellbeing or if an incident occurs. Examples of reasons when a staff member would need to contact the office include:
All Just Better Care staff are thoroughly screened (including undertaking a variety of background screenings and references). Every staff member is reliable, well-trained and trustworthy. Each staff member also carries a Just Better Care issued photo ID with their name, photo, and office contact details.
If the extra task can be completed safely and within the time allocated for the service, your staff member will be happy to assist. Some programs are restricted; please call our office if you are unsure.
Services can only go ahead if you are at home. Please let the office know if you won't be home for a service so it can be rescheduled. If you don't notify the office, you may still have to pay for the service.
We will discuss with you any services with you that fall on a public holiday. If you prefer, your service could potentially be moved to a different day; just let us know.
Yes, you will be notified of any changes to the staff who deliver your services.
Respite care gives Carers a temporary break while a Support Worker cares for their loved one. It can be a few hours, overnight, or several days, at home in familiar surroundings. In Adelaide, respite can be funded through Support at Home, arranged privately, or accessed at short notice. Talk to our Torrensville office about what suits your family.
Look for a provider that is an approved Support at Home provider, employs local Support Workers, screens and trains all staff, and takes time to match you with people you're comfortable with. Ask about fees, cancellation policies, and whether you can request a different Support Worker. At Just Better Care Adelaide, we're happy to answer all of these questions before you commit.
Interested in applying for a role with the Just Better Care team in Adelaide?
Just Better Care acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. We also acknowledge the diversity of Australian culture and extend our support to all individuals, regardless of culture or sexuality.
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