Disability Support and Accessible Libraries

Access to information is a right, not a privilege — and change is on the horizon for people with disability.

Australians living with disability will soon benefit from major improvements in how public libraries offer accessible resources. From eBooks and audiobooks to digital tools and trained staff, the public library system is evolving — and Just Better Care is here to help you make the most of these changes.

What’s Changing in Library Accessibility?

Driven by new international standards and a growing awareness of inclusion, public libraries across Australia are upgrading their systems to better serve people with print disabilities — including individuals with low vision, dyslexia, or mobility-related reading challenges.

A key driver of this change is the European Accessibility Act (EAA), which sets new benchmarks for accessible digital content and products. While this legislation applies to Europe, it is expected to have a positive knock-on effect here in Australia, as local publishers align with international requirements and expand their accessible eBook offerings.

Why It Matters for Australians living with Disability

Recent research from the University of South Australia and the University of Sydney has revealed that many Australians with disability face barriers when accessing library resources. Key issues include:

Lack of staff training in disability support
Limited accessible collections
Inconsistent policies and funding across library systems
Low confidence in the usability of eBooks and audiobooks

With an estimated one in five Australian adults experiencing some form of vision impairment (according to the Australian Bureau of Statistics), these upgrades are long overdue.

How Just Better Care Can Support You

If you or someone you care for is living with disability and needs help accessing library resources or navigating everyday activities, Just Better Care is here to support you with a range of quality support services

We provide personalised disability support across Australia — from assisting you with digital devices and library visits to helping you live more independently in your own home and community. Whether it’s transport, personal care, or community participation, our experienced local team is ready to help.