Article Highlights
  • In-home support work offers some of the most varied and rewarding work in the care sector, with Support Workers able to see first-hand the difference they make to a customer's independence and quality of life.
  • With Just Better Care, Support Worker jobs are built around flexibility, so you decide how often and when you work, with both casual and permanent roles available.
  • Transform your passion for helping others to start a rewarding career as a Support Worker with variety, flexibility and autonomy.

Discover the many benefits of being a Support Worker with Just Better Care — flexible hours, autonomy and rewarding in-home support jobs.

Support Workers who deliver care in people's homes have one of the most varied and rewarding roles in the care sector. Unlike facility-based roles, in-home Support Workers are able to build genuine one-to-one relationships with the customers they support.

"Being a Support Worker is a rewarding career as you can see first-hand the difference you make to someone's independence and quality of life. Support Workers choose Just Better Care as their employer as we offer local connection and team support, training and development opportunities."

Just Better Care spokesperson

Just Better Care is one of the only home care providers to receive a Best Workplaces™ status across the Healthcare and Social Assistance category, with 89 per cent of Just Better Care team members feeling real pride in the work they do.

Key takeaways

  • In-home support work offers some of the most varied and rewarding work in the care sector, with Support Workers able to see first-hand the difference they make to a customer's independence and quality of life.
  • With Just Better Care, Support Worker jobs are built around flexibility, so you decide how often and when you work, with both casual and permanent roles available.
  • Transform your passion for helping others to start a rewarding career as a Support Worker with variety, flexibility and autonomy.

01

Benefits of being a Support Worker in people's homes

Being an in-home Support Worker through Just Better Care can be personally rewarding as you work closely with customers and assist them to live safely and independently at home. It also brings with it a number of other benefits.

Flexible hours that fit around your life

With Just Better Care, you can work the hours that suit you — fitting your job as a Support Worker around your lifestyle and other caring commitments. You have the flexibility to define how often and when you work, with both casual and permanent roles available. Just Better Care also has offices throughout Australia, so you can work close to home, supporting customers right in your local area.

Greater autonomy over your day

As a Support Worker, you can nominate your own hours and schedule, supported by simple technology that Just Better Care provides to give you real-time access to rosters and customer visit information. The system also enables you to provide timely feedback from each visit without needing to head back to the office.

Variety in the tasks and people you work with

As a Just Better Care Support Worker, you can choose to deliver a broad and varied mix of tasks. In-home support services include:

  • Personal care
  • Light domestic chores
  • Companionship and social connection
  • Transport and running errands

02

Support for you at Just Better Care

Just Better Care provides ongoing training, resources and support to help you grow your career and feel confident in your role.

Training

Just Better Care team members complete a comprehensive orientation and have access to training, including:

  • Online orientation training before you begin to help with caring for customers in their home
  • Specific training around working with people with disability, including the NDIS Worker Orientation Module — a free online course from the NDIS Quality and Safeguards Commission
  • Annual mandatory refresher training covering manual handling, infection control, basic home fire safety and first aid

Resources

Just Better Care provides more than 100 self-paced online courses through its Learning Management System (LMS), covering topics including:

  • Mealtime Management
  • Person Centred Practices
  • Disability Services Standards
  • Resolving Conflict
  • Unconscious Bias

"Just Better Care also has an employee assistance program. This means that if you ever need additional counselling or support, for you or your family members, there is someone who can help. Having access to a consistent team at your local Just Better Care office also helps to provide stability and reassurance that you have support when you need it."

Frequently asked questions

What is the difference between working at an aged care facility or in the customer's home?

Aged care workers usually work within residential facilities like nursing homes or assisted living places, while in-home Support Workers deliver support directly in a customer's own home.

How to become a Support Worker with Just Better Care

Just Better Care welcomes all approaches from caring, compassionate and qualified individuals seeking to make a real difference in people's lives. Contact your nearest Just Better Care office today, or view current available roles on the Just Better Care careers page.

How much do I get paid as a Support Worker?

Just Better Care offers Support Workers award wages, superannuation, insurance cover, structured training, supervision and a local team to support you. Pay can depend on experience and qualifications, complexity of support, award level and shift type.

What qualifications do I need to become a Support Worker?

The common entry qualification is a nationally recognised Certificate III in Individual Support (Ageing or Disability), which includes supervised work placement of around 120 hours. Many people complete it within a matter of months, and some employers will take you on while you complete it.

Make a difference to people in your community and enjoy a career with genuine flexibility and reward.

Contact your local Just Better Care office