Personal Care at Home: What Support Involves and How It’s Tailored to You

What is Personal Care at home?

Personal care refers to respectful, practical support with everyday tasks that may become more difficult with age, injury, or illness. Personal Care is non-clinical assistance focused on daily living, health and hygiene—helping people maintain dignity, comfort and independence.

What does Personal Care include?

All support services from Just Better Care are tailored to individual needs, goals and preferences. Depending on if it's for aged care or disability support and what you need assistance with, personal care may include:

• Showering and bathing support to help you feel clean, comfortable and safe.
• Dressing and grooming, including help with clothing, hair care and personal presentation.
• Toileting and continence support provided with privacy, sensitivity and respect.
• Mobility and transfers, such as moving safely around the home and using mobility aids

How is Personal Care tailored to you?

Just like all services from Just Better Care, Personal care isn’t one-size-fits-all. 

Your supports should reflect your routines, preferences, and what matters most to you. 

A person-centred approach means:

• Your daily routines are respected (including the time you prefer to shower, eat or get ready).
• You stay in control of decisions and the pace of support.
• Support can change over time as your needs change.

Who is Personal Care for?

Personal Care may be helpful for anyone experiencing:

• Reduced strength, balance or mobility.
• Difficulty managing daily tasks after illness or surgery.
• Frailty or changes in stamina.
• Challenges with personal routines that affect comfort or confidence.

Our customers and families tell us that with the right support, they feel more confident at home and better able to stay connected to their local community.

How is Personal Care offered?

Personal Care can be arranged to suit your needs—whether it’s a few hours a week or daily support. 
Once your needs are discussed, a personalised care plan is developed that guides:

• The number of care visits.
• The tasks that will be supported at home and in the community.
• Including your preferences and maintaining your privacy. 

Personalised Care Plans & The Planning Process

The care planning process is in consultation with the participant, their family members, advocates, healthcare professionals and your local Just Better Care office.

The Care Plan is also regularly reviewed to ensure that it remains effective at achieving the intended goals and outcomes.