The program aims to help people stay living independently at home for longer, with easier access to services and clearer pathways for families.
When does the Support at Home Program start?
The Support at Home Program commenced 1st November 2025, as part of national aged care reforms.
If you are currently receiving a Home Care Package, or planning to apply for government-funded in-home aged care, you may be impacted by this change.
Existing HCP recipients will transition into the new program rather than needing to start from scratch.
Who will the Support at Home Program apply to?
The program is intended to support older Australians who want to remain living at home, including people who need help with daily activities, personal care, or health-related needs.
It is designed to better support people with changing or increasing care needs, without forcing an earlier move to residential aged care than necessary.
How will the Support at Home Program work?
Whilst it was rolled out on 1st November, the Support at Home Program is expected to:
- Replace Home Care Package levels with a more flexible funding approach
- Make it easier to adjust services as needs change
- Focus on independence, dignity, and quality of life
- Improve access to the right support at the right time
Services include
- Personal care and hygiene support
- Domestic assistance (meals, cleaning, laundry)
- Nursing and clinical supports
- Allied health supports
- Social support and companionship
- Support with mobility and maintaining independence
Learn more: Support at Home aged care services
Support at Home Program vs Home Care Packages
| Home Care Packages | Support at Home Program |
|---|---|
| Fixed package levels | More flexible funding with more funding classifications |
| Complex administration for families | Simplified approach |
| Often long wait times | Aims to improve access to care |
| Can be less adaptable | Designed to adjust as needs change |
What does this mean for older Australians and families?
The Support at Home Program is designed to reduce confusion and stress while improving the experience of receiving care at home.
For many people, the biggest benefits will be greater clarity, more flexible support, and better continuity of care.
How Just Better Care can help
Changes to aged care can feel overwhelming, especially when you are already supporting a loved one.
Just Better Care can assist by providing clear guidance and local support tailored to your needs and circumstances.
We can help you understand your options and arrange services that support independence and quality of life at home.
Find out more: Support at Home with Just Better Care
